At Homelink Lettings, our Full Property Management Service provides a hands-free approach, perfect for landlords who wish to avoid the challenges of managing their properties. Whether you lack the knowledge or expertise, or simply want to enjoy complete peace of mind, this service guarantees a seamless letting experience tailored to your needs.
We handle every aspect of your property, ensuring it is well-managed, legally compliant, and maintained to the highest standard.
With our full management service, there’s no need to become Rent Smart Wales licensed or deal with the hassle of tenant or contract-holder issues, property maintenance, or compliance concerns. Our ARLA-qualified staff expertly handle every aspect of your property, ensuring it is well-managed, legally compliant, and maintained to the highest standard
| New Tenant or Contract-Holder Set Up Fee: |
£299 (inclusive of VAT)
*Payable for each new letting where the Tenant is introduced by Homelink Lettings on a Sole Agency basis only. * The amount payable as a percentage fee will change based on the agreed rent |
| Full Property Management Commission Fee |
10%
*A fee of 10% of the rent collected will be deducted by Homelink Lettings. *If the monthly rental is £600 you will pay a fee £60* |
| Full Property Management Commission Fee |
£250 (inclusive of VAT)
*i.e., if tenant or contract-holder leaves and new tenants are found |
| Tenancy Renewal Fee | No Additional Charge |
| Service | What To Expect | Included |
|---|---|---|
| FREE Property Valuation | We provide a detailed market appraisal of your property, backed by years of local expertise and recent comparable data from your area | |
| Property Consultation | We provide advice on property presentation to attract top tenants or contract-holders and maximise rental income. | |
| Fit for Human Habitation Assessment | We ensure your property meets habitation standards in line with the Housing Act, making it safe, healthy, and free from hazards that could cause serious harm. | |
| Property Marketing | We market your property using high-quality photography and compelling descriptions, advertising across social media, our website, and Zoopla—both being primary platforms that attract a large pool of applicants. Most properties are let within 7 to 14 days. | |
| Accompanied Property Viewings | We provide accompanied property viewings to give prospective tenants or contract-holders a professional and informative experience, presenting your property in the best light. | |
| Comprehensive Tenant or Contract-Holder Referencing | Using HomeLet Referencing, a leading provider in tenant referencing, we perform detailed checks on each applicant, including credit history, income verification, affordability assessments, landlord references, CCJs, and Right to Rent checks. If a guarantor is required, they undergo the same rigorous screening to uphold our high standards. | |
| Securing Contract-Holders' Holding Deposits | We secure holding deposits in full compliance with The Renting Homes (Fees Etc.) (Wales) Act 2019, ensuring all processes are handled transparently and in line with legal requirements. | |
| Legal Contracts & Notices | We draft robust ARLA-approved contracts, negotiate contract clauses, and provide all necessary legal certificates and notices to ensure full compliance | |
| Tenant or Contract-Holder Check-In | We welcome tenants or contract-holders into their new homes with an in-person check-in, clearly explaining their responsibilities and the expectations of the contract. Additionally, we test smoke and CO2 alarms and obtain signatures to confirm their functionality. | |
| Utility Providers Notification | Electricity, gas, and water meter readings are taken and recorded. The relevant utility providers are notified with the opening readings, and the appropriate council tax office is informed. | |
| Landlord Tap registration | Register new tenant’s or contract-holder’s personal details with Landlord Tap to ensure full compliance with regulations. | |
| Collection of First Month’s Rent | We collect the first month's rent and deposit it into designated client account. | |
| Security Deposit (Bond) and Registration | We collect the full security deposit (bond) and register it in compliance with deposit rules and regulations. | |
| Legionnaires' Disease Compliance | We conduct a Legionnaires' disease risk assessment to ensure the property meets health and safety standards. | |
| Timely Rent Collection and Payments | We ensure ongoing monthly rent payments are collected and deposited into our client account on the same day they are received. A detailed monthly rental statement is produced, outlining income and expenditure | |
| Pursuing Non-Payment of Rent and Rent Arrears Advice | We actively pursue non-payment of rent and provide landlords with expert advice on appropriate actions. | |
| Property Inspections | In line with best practices, inspections are conducted every six months, with more frequent visits if "red flags" or major concerns are suspected. Detailed reports, including photographs, are provided to landlords | |
| Maintenance Call-Out Service | Our Maintenance Call-Out Service ensures your property is attended to quickly and professionally, resolving maintenance issues as they arise. | |
| Arranging Routine Repairs | We coordinate routine repairs by instructing approved contractors and, where applicable, providing three quotes to ensure competitive pricing | |
| Emergency Out-of-Hours Service | Our Emergency Out-of-Hours Service offers tenants or contract-holders urgent support outside of regular working hours. Whether it’s a burst pipe, power outage, or any other urgent issue. | |
| End of Fixed Contract Negotiation | We handle contract extensions by negotiating terms, drafting and renewing contracts, and ensuring all necessary documentation is completed to maintain compliance. | |
| Annual Rent Increases | We negotiate annual rent increases by evaluating market conditions, issuing rent increase notices to tenants or contract-holders in line with legal requirements, and updating contracts as needed. | |
| Pre-Check-Out Inspections | We conduct a pre-check-out consultation to address any potential issues before the final check-out | |
| Tenant Check-Out Coordination | We manage the tenant check-out process, including final inspections against original inventory ensuring the property is returned in good condition. | |
| Final Utility Meter Readings | We record final utility meter readings and promptly inform the relevant utility providers. Additionally, we notify the appropriate council tax office and update the Landlord Tap register. | |
| Security Deposit Dilapidation Negotiations | If applicable, we negotiate security deposit deductions for dilapidations, mediating between landlords and tenants or contract-holders to ensure fair and amicable resolutions. | |
| Property Refurbishment Advice | We provide expert advice on property refurbishment, offering cost-effective recommendations to enhance its appeal, maximise rental income, and increase long-term value. Our guidance ensures improvements align with market demands and landlord goals. | |
| Key Management | We securely hold a key to the property throughout the tenancy term, ensuring access for inspections, maintenance, and emergencies as required. | |
| Non-Resident Tax Status and HMRC | We provide guidance on non-resident tax obligations, including compliance with HMRC requirements, to ensure landlords meet their legal responsibilities where applicable | |
| HMRC Deductions and NRL8 Provision | We handle any necessary HMRC deductions and provide tenants or contract-holders with the NRL8 form, where applicable, to ensure compliance with non-resident landlord regulations. |
Here’s what’s not included in our full property management service:
Property Inventory
We strongly recommend arranging a professional, impartial inventory to document your property’s condition in detail at the start of every tenancy. This essential step provides a clear record of the property’s state, including its fixtures, fittings, and any furnishings. By having an accurate and unbiased inventory in place, both landlords and tenants are protected against potential disputes over damages or missing items at the end of the contract.
A comprehensive inventory is crucial for ensuring transparency and fairness. It helps to safeguard deposits, supports claims in the event of any disputes, and provides peace of mind for all parties involved. Without a professional inventory, landlords may find it difficult to substantiate claims for deductions, and tenants may lack evidence to contest unfair charges.
At Homelink Lettings, we can arrange this service for you, ensuring every detail is captured to the
Our Tenant Find Only Service is designed specifically for landlords who are confident in managing every aspect of their properties, from day-to-day operations to addressing all associated responsibilities. This service is ideally suited to those with experience in property management, who have the time to dedicate to their role, and who are prepared to undergo Rent Smart Wales training and become licensed.
At Homelink Lettings, we are committed to supporting landlords beyond tenant finding. We are always available to help and assist with any other services you may require, ensuring you have the guidance and resources needed to succeed in managing your property.
| Tenant Find Only Service: |
£450.00 (inclusive of VAT)
Payable for each letting where the tenant or contract-holder is introduced through Homelink Lettings. |
| Service | What To Expect | Included |
|---|---|---|
| FREE Property Valuation | We provide a detailed market appraisal of your property, backed by years of local expertise and recent comparable data from your area | |
| Property Consultation | We provide advice on property presentation to attract top tenants or contract-holders and maximise rental income. | |
| Property Marketing | We market your property using high-quality photography and compelling descriptions, advertising across social media, our website, and Zoopla—both being primary platforms that attract a large pool of applicants. Most properties are let within 7 to 14 days. | |
| Accompanied Property Viewings | We provide accompanied property viewings to give prospective tenants or contract-holders a professional and informative experience, presenting your property in the best light. | |
| Comprehensive Tenant or Contract-Holder Referencing | Using HomeLet Referencing, a leading provider in tenant referencing, we perform detailed checks on each applicant, including credit history, income verification, affordability assessments, landlord references, CCJs, and Right to Rent checks. If a guarantor is required, they undergo the same rigorous screening to uphold our high standards. | |
| Securing Contract-Holders' Holding Deposits | We secure holding deposits in full compliance with The Renting Homes (Fees Etc.) (Wales) Act 2019, ensuring all processes are handled transparently and in line with legal requirements. | |
| Legal Contracts & Notices | We draft robust ARLA-approved contracts, negotiate contract clauses, and provide all necessary legal certificates and notices to ensure full compliance | |
| Tenant or Contract-Holder Check-In | We welcome tenants or contract-holders into their new homes with an in-person check-in, clearly explaining their responsibilities and the expectations of the contract. Additionally, we test smoke and CO2 alarms and obtain signatures to confirm their functionality. | |
| Providing Tenants or Contract-Holders with Payment Method | Tenants or contract-holders are provided with clear instructions on rental payment methods, including bank details and payment schedules. | |
| Utility Providers Notification | Electricity, gas, and water meter readings are taken and recorded. The relevant utility providers are notified with the opening readings, and the appropriate council tax office is informed. | |
| Collection of First Month’s Rent | We collect the first month's rent and deposit it into designated client account. | |
| Security Deposit | We collect the full security deposit (bond) and register it in compliance with deposit rules and regulations. The prescribed information is signed, and the deposit certificate is provided to the tenant or contract-holder. |
Once we have checked in the tenant or contract-holder into the property, we will forward all the relevant documents and the check-in checklist to you for your records. At this stage, your property is fully compliant, and you are ready to take over its full management, confident that all legalities have been addressed.
Please note, it is your responsibility to legally protect the tenant’s deposit with a government-approved deposit protection scheme within 30 days of the tenancy starting. Additionally, you must provide the tenant or contract-holder with the required legal documents associated with the deposit protection. This ensures compliance with tenancy regulations and avoids potential legal issues.
At Homelink Lettings, we do not apply any mark-up to contractors’ invoices. We believe in transparency and honesty, ensuring landlords receive fair and straightforward service.
| Studio / 1 Bed | 2 Bed | 3 Bed | 4 Bed | 5 Bed | |
|---|---|---|---|---|---|
| Unfurnished | £90 | £108 | £126 | £150 | £168 |
| Furnished | £85 | £120 | £138 | £162 | £180 |
We strongly recommend arranging a professional, impartial inventory to document your property’s condition in detail at the start of every tenancy. This essential step provides a clear record of the property’s state, including its fixtures, fittings, and any furnishings. By having an accurate and unbiased inventory in place, both landlords and tenants are protected against potential disputes over damages or missing items at the end of the tenancy.
|
Gas Safety Annual Gas Safety Certificate (CP12) |
£85 (inclusive of VAT) |
|
Electrical Safety Electrical Installation Condition Report (EICR) Every five years. |
£150 (inclusive of VAT) |
|
EPC Energy Performance Certificate. Every 10 years |
£75 (inclusive of VAT) |
|
Legionella Risk Assessment (start of contract) Every two years |
£40 (inclusive of VAT) |
| Portable Appliance Testing (PAT Testing) | Price Varies |
|
Court Hearing Attendance Representation and Support |
£80 per hour (inclusive of VAT) |
|
Case Preparation Assistance. Ensuring all relevant documents, evidence, and legal requirements are in place before the hearing. |
£60 per hour (inclusive of VAT) |
|
Eviction Attendance. Eviction Attendance Service provides landlords with professional support during the eviction process, ensuring all legal procedures are followed and the situation is managed efficiently and respectfully |
£80 per hour (inclusive of VAT) |
|
Safety and Security of the property Ensuring the property is secured post-eviction, including changing locks if necessary. |
£50 (inclusive of VAT) |
| Drafting and issuing FORM RHW12 Notice (Wales) | £50 (inclusive of VAT) |
| Drafting and issuing Section 13 Notice (England) | £50 (inclusive of VAT) |
| Drafting and issuing FORM RHW16 Notice (Wales) | £80 (inclusive of VAT) |
| Drafting and issuing Section 21 Notice (England) | £80 (inclusive of VAT) |
| Drafting and issuing FORM RHW23 Notice (Wales) | Price on application |
|
Supervision of works over £300 of total works cost. e.g., Total works £1,200 you will pay a fee of £156 |
13% (inclusive of VAT) |
| Key Cutting Service | £17.50 (inclusive of VAT) |
|
Additional Property Inspections if requested by Landlord. |
£70 (inclusive of VAT) |
| Accompanied Check-in | £85 (inclusive of VAT) |
| Accompanied Check-out | £102 (inclusive of VAT) |
| Annual Statement of income & Expenditure | £30 (inclusive of VAT) |
| Time charged for extra works not covered under management (requires extra staff resources and travelling) | £50 (inclusive of VAT) |
| Tenant Referencing | £35 per tenant (inclusive of VAT) |
| Guarantor referencing | £40 per tenant (inclusive of VAT) |
| Professional hourly rate | £60 Charged by Homelink Lettings when required to carry out additional legal works. |
| Tenant/ Contract-Holder Check in | £70 (inclusive of VAT) |
| Tenant/ Contract-Holder Check out | £70 (inclusive of VAT) |
| Void property inspections | £40 (inclusive of VAT) per visit |
| Floor plans | £50 (inclusive of VAT) |
| Video Tours | £85-£150 (inclusive of VAT) |
| Property inspections | £50 (inclusive of VAT) |
| Deposit release negotiations | £30 (inclusive of VAT) |
| Statutory declaration for deposit release | £40 (inclusive of VAT) |
| Renewal of fixed tenancy | £40 (inclusive of VAT) |
| End of tenancy clean | Price on request |
| Carpet cleaning | Price on request |
| Garden service | Price on request |
| Professional photography | Price on request |
At Homelink Lettings, we specialise in HMO management, ensuring your property is fully compliant, well-maintained, and consistently generating returns. With our dedicated team, you can rest assured that your property is in safe hands.
| New Tenant or Contract-Holder Set Up Fee: |
£100 (inclusive of VAT)
*Payable for each new letting where the Tenant is introduced by Homelink Lettings on a Sole Agency basis only. |
| Full Property Management Commission Fee |
12%
* The amount payable as a percentage fee will change based on the agreed rent * A fee of 10% of the rent collected will be deducted by Homelink Lettings. *If the monthly rental is £600 you will pay a fee £60* |
| Tenancy Renewal Fee | No Additional Charge |
| HMO License renewal applications | £150 (inclusive of VAT) |
| HMO Cleaning Service | £18 per hour (inclusive of VAT) |
| Supervision of Works Outside Our Agreement | £30 per hour (inclusive of VAT) |
Our Supervision of Works Outside Our Agreement service ensures that any additional maintenance, repairs, or renovations outside of your standard management plan are overseen professionally. This service provides landlords with peace of mind, knowing that all work is completed to a high standard while adhering to agreed timelines and budgets.
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